Delay is often a system problem, not a motivation problem.
A team can be experienced, committed and still hesitate. The decision crosses several people, nobody knows exactly who decides, or the perceived cost of error feels greater than the cost of waiting.
Four conditions worth examining
Start with the real work: who owns the decision, what information is required, who must be consulted and what triggers escalation.
Human performance + work system
Choose one waiting decision. Make its owner visible, define the required contributions and set the next decision point. Then examine what happens without turning an observation into diagnostic certainty.
Bring one real business challenge.
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